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1. Alerts for Imposter Scams
We have recently identified several potential cases of fraud involving individuals or entities misusing the name and logo of “Rakuten Securities” or “Rakuten Hong Kong” to conduct illegal fundraising activities. Rakuten Securities Bullion reminds customers not to make money deposit or transfers to suspicious emails, websites or callers, and not to provide any personal information to such persons. If you suspect that any company or personal information has been disclosed to a suspicious third party, or wish to verify whether a communication is genuinely from Rakuten Securities Bullion, please contact us at (852) 2119-7631.
2. Important Security Notice
Please be aware that Rakuten Securities Bullion Hong Kong Limited (“Rakuten Securities Bullion”) will never request your trading account information, including login IDs and passwords, via hyperlinks in SMS or email. To ensure security of your trading account, do not disclose your account login information to any unverified websites, and always access directly through our official website. If you have any doubts about a link, please contact us immediately.

Archives: Special Notification

Change of Trading Hours after The End of US Daylight Saving Time on 7th Nov 2021

As US Daylight Saving Time will end on 7 November 2021 (Sunday), the trading hours will be adjusted from 8 November 2021 HKT as follows:Market Open: Monday 7:00am (HKT)Market Close: Saturday 5:55am (HKT)Daily Maintenance Hour: Every Trading Day, 5:55 am – 7:00 am (HKT)Note: MT4 is set to Greenwich Mean Time (GMT) + 2 hours

Rakuten Securities Bullion Website Maintenance on 21st Oct, 2021

We will carry out maintenance for Rakuten Securities Bullion website (https://bullion.rakuten.com.hk/) from 15:00 to 16:00 on 21st Oct, 2021. You will not be able to access to Rakuten Securities Bullion website at the above-mentioned timeslot. The maintenance will not affect the trading activities with Rakuten MT4 platform.

Fixed spreads are offered in Rakuten MT4account during at least 90% of the time of the monthly core-time trading period (8am to 2am HKT of every trading day). Spreads shown above and in our website are for reference only and are not guaranteed and it shall not apply to the extreme markets circumstances, include but not limit to low liquidity, high volatility, news events and public holidays. During extreme markets circumstances, spreads may widen beyond the offered spreads. Please always refer to the trading platform for the most updated spreads.

The risk of loss in OTC gold/silver bullion trading can be substantial. You may not be suitable as you may sustain losses in excess of your initial margin funds. Leverage can work against you. Placing contingent orders, such as “stop-loss” or “stop-limit” orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders. If the equity of an account falls below the liquidation level, your position may be liquidated. You may need to deposit additional margin funds. You will remain liable for any resulting deficit in your account. You should therefore carefully consider whether such trading is suitable in light of your own financial position and investment objectives. Do not speculate with capital that you cannot afford to lose. If you decide to trade products offered by Rakuten Securities Bullion, you must read and understand the information and disclosure provided by Rakuten Securities Bullion. Rakuten Securities Bullion may provide general commentary which is not intended as investment advice and must not be construed as such. Seek advice from a separate financial advisor. Rakuten Securities Bullion and Rakuten Group assumes no liability for errors, inaccuracies or omissions; does not warrant the accuracy, completeness of information, text, graphics, links or other items contained within these materials. OTC Gold/Silver Bullion trading is not regulated by the SFC and therefore will not be subject to rules or regulations promulgated by the SFC which includes but is not limited to Client Money rules. Read and understand the Terms and Conditions on Rakuten Securities Bullion’s website prior to taking further action.
樂天證券金業為香港投資者提供穩健、安全高效的黃金買賣平台。 秉承總公司的雄厚實力以及尖端科技， 樂天證券金業提供專屬的樂天MT4交易帳戶， 功能強大， 客戶能於交易平台快捷迅速進行黃金白銀交易。 樂天證券金業以高達200倍的槓桿提供黃金白銀交易買賣服務，我們務求降低您的交易成本。此外，樂天證券金業還為香港黃金白銀投資者提供免佣金優惠，極大化投資者的獲利機會。 樂天證券金業為香港一眾投資者提供更多黃金白銀買賣的資訊， 我們會持續緊貼市況， 以配合您的各項投資需要。 我們的黃金買賣專家亦不時會舉行講座， 與投資者分享及交流獨特見解。如有任何查詢， 歡迎您與我們聯繫， 或親臨香港中環的辦公室了解更多。
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