1. Alerts for Imposter Scams
We have recently identified several potential cases of fraud involving individuals or entities misusing the name and logo of “Rakuten Securities” or “Rakuten Hong Kong” to conduct illegal fundraising activities. Rakuten Securities Bullion reminds customers not to make money deposit or transfers to suspicious emails, websites or callers, and not to provide any personal information to such persons. If you suspect that any company or personal information has been disclosed to a suspicious third party, or wish to verify whether a communication is genuinely from Rakuten Securities Bullion, please contact us at (852) 2119-7631.
2. Important Security Notice
Please be aware that Rakuten Securities Bullion Hong Kong Limited (“Rakuten Securities Bullion”) will never request your trading account information, including login IDs and passwords, via hyperlinks in SMS or email. To ensure security of your trading account, do not disclose your account login information to any unverified websites, and always access directly through our official website. If you have any doubts about a link, please contact us immediately.
MT4 Platform Walkthrough Video

MT4 Platform Walkthrough Video (In Cantonese Only)

These videos guide you step-by-step through all the basic functions of MetaTrader 4 MOBILE.
Still have question? Please make an appointment with us for a 1-on-1 training session.

Introduction to MOBILE
How to login Rakuten MT4 mobile?
Introduction to Rakuten MT4 mobile interface

Trading Features

Trading feature : How to open order?
Trading feature : How to modify order?
Trading feature : How to close order?
Trading feature : How to check margin information and open position?
Trading feature : How to check account history?

Edit Charts and Add Indicators

Chart and indicator: How to change time frames?
Chart and indicator: How to add indicator?
Chart and indicator: Using crosshair to show candle’s detail
Chart and indicator: How to draw lines on chart?